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Begin by booking a appointment with us. The booking form will basic questions to initiate the preparation process. We recommended signing up to become a member in order to gain great perks such as discounts, refund status, and a tailored experience.
While booking the appointment, you have the opportunity to choose whether you would like to meet in person at our Norfolk location over the phone or via phone call. In-person visitation may be required for some services, but overall, the you have the flexibility to choose.
During the brief meeting process, we will exchange critical documents that will allow us to fulfill the service. Additionally, we can answer any questions or concerns you may have regarding the process. Depending on the service you chose, it can take anywhere from 15 minutes to 3 hours.
After our meeting, we will professionally prepare your taxes within 1-3 business days and file them to the IRS. For members, filing take far less time due to already being integrated in our system. The refund should take 1-4 weeks to appear in your account or mailed via check to your address.
